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Working at Fidelity Bank

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Our employees are our priority. We understand that our success thus depends on providing our people with an environment in which they can thrive and one in which we can expect their continued passion and commitment – and that is what we are doing.We aim to make working at Fidelity, an engaging and fulfilling experience. We want our people to be positive and enthusiastic about what they do, with a clear sense of purpose, and pride in their individual contribution to the bank’s success. This means: providing inspiring and effective leadership, open lines of communication, excellent learning and development opportunities, and competitive reward and benefits, and a culture of performance; where good performance and success is celebrated.

Fidelity Bank recognizes that the achievement of its values and vision is in part dependent on embedding an appropriate and consistent culture that delivers superior results and builds strong teams and organizations.

At Fidelity Bank diversity and inclusion represent our culture and identity as a Bank. We believe Innovation and creativity thrive in an environment where diversity and inclusion are nurtured as a way of life. We value the fact that our differences remain the source of our strength and uniqueness, which sets us apart from the competition.

We have diverse demography based on age, gender, nationality, religious background, mental or physical ability and race.  It is the policy of Fidelity Bank to encourage equal opportunities for the growth and development of our staff.

At Fidelity Bank, our guiding principle for managing people is to have a meritocratic system in which all people management decisions such as promotion, reward, development, placement, etc., are based on high performance that is aligned to business objectives.

We appreciate the importance of and believe in recognizing individual quality and rewarding good performance. We believe that the skills, effort and dedicated work of our people should be celebrated and rewarded. It is important to note that our reward and benefits vary depending on your area of work and the responsibilities you cover within the bank.

We have taken steps to ensure that our reward policy and practice are closely linked to business performance and aligned with our employees and shareholders’ interest.

Our culture is one based on high performance where our employees clearly make the link between business priorities and their contribution to making it a reality. Every employee recognizes the need to add value for customers and shareholders.

We offer a good blend of reward and benefits that meet and in most cases exceed the varied and changing industry practice.

Our employee benefits include salary, discretionary annual bonus, performance incentives, learning and development for your personal and professional growth, flexible working hours, annual leave, health care management and pension benefits amongst others.

 

Start With Us

We believe the skills of our people are critical in maintaining and improving the success of the bank. We are therefore committed to seeing our people learn, develop and excel in their career. It is a key element of the way in which we keep our people and teams excited, stimulated, and engaged. Because of this, we invest in new ways to unleash the potential of our people by leveraging their strengths and giving them the right technical and professional training to help them perform to an exceptional level. This is evident in our values as a Bank.

We have functionally tailored programs aimed at ensuring you succeed in your role and place you in a position to take on new opportunities as they arise.  Our employee development programs are offered in a combination of online and classroom learning platforms to accommodate the needs of our people.

We have established career paths, encourage cross-functional moves, and communicate job opportunities effectively within Fidelity Bank. Our Human Resource Team supports and provides employees with professional advice and ideas on personal development planning.

We encourage people to share knowledge and experience to enhance individual and team contribution and business success.

Graduate Opportunities

We are a world class organization – and we take pride in the talent who contribute to our network. 

Fidelity Bank Graduate Trainee Program

Our Graduate Trainee program will give you a clearer understanding of what makes Fidelity a unique place to work and allows us as an organization to build an important, entry-level talent for our future.

Our program is open to you after you have completed your degree. The structured, largely rotational program, lasts for about 24 months. The work you do, the people you meet and the networks you build will have a diverse dimension, and that is true; regardless of your location within the bank.

Fidelity Bank Summer Internship program

This is the ideal first step in exploring a career in banking. As an intern in Fidelity Bank, you will work alongside experienced, smart and well-motivated staff within our industry. Our unique internships will give you exposure to our Bank and we encourage you to be proactive as you build your skills and experience; by working with specialists in the business area within which you find yourself.

This program is for undergraduates and postgraduates from various tertiary institutions from within and outside Ghana and lasts for a maximum of 3months.

 

Grow With Us

Our employees receive a blended learning support system that is aimed at helping them improve their competencies (knowledge & skills) and achieve their career goals.

At Fidelity, we recognize that the attainment of our vision is essentially underpinned by the talent, skills, and knowledge of our employees and we are committed to developing their personal and professional skills.

Our employees have access to a mixture of formal and informal development opportunities; including on-the-job coaching, mentoring, instructor-led workshops, and e-learning.

We are poised to make Fidelity Bank the best place to work. We, therefore, believe in investing our resources in today’s talented students, graduates, and postgraduates to become our future leaders. We believe in building a learning culture where our staff is equipped with the needed skills to meet the ever-changing demands of the work environment.

Bank Anytime, Anywhere

Manage your finances with ease using the Fidelity Bank mobile app. Secure, fast, and packed with features to give you full control of your money—wherever you go.